Terms of service

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Terms of service 2017-05-21T19:51:36+00:00

1. Terms and Conditions purpose .
1.1 The purpose of these terms and conditions is to regulate the relations between the website CleanSuppsonline.com and its clients including their rights and legal obligations. If you decide to make an order from this online shop, you confirm that you agree with these “Terms and Conditions” listed below.
1.2 Visiting the website CleanSuppsOnline.com you agree to comply with these “Terms and Conditions”. If you do not comply with them, please do no user the website
1.3 The website CleanSuppsOnline.com is ownership of “EURO PID” Ltd. . “EURO PID” Ltd. is a company which specializes in selling sport foods, supplements and fitness accessories . The products that we sell on the market are produced by word’s top brands. We offer more than 2000 items and also sell in bulk
1.4 All the prices on the website CleanSuppsOnline.com are calculated in Bulgarian LEVs

2. How to order and pay for your items.
2.1 To make an order from our online shop, please chose the item you want, click add to cart, check your cart and follow the steps to finish your order.
2.2 After a “Payment on Delivery” payment method is selected or you pay by credit card your order will be completed and we will ship the items to you.
2.3 The delivery for Bulgaria takes 1-2 working days. The delivery company we work with is Econt Express
2.4 We offer international delivery for Europe and USA. The delivery takes 1-2 weeks for Europe and 3-4 weeks for USA. The delivery company we use for international shipping is Bulgarian Post.
2.5 If the delivery period quoted in 2.3 and 2.4 has passed and you have not received your order yet, please contact us through the Contact for or write us on email [email protected] and we will make everything possible to solve the problem
2.6 The price for delivery in Bulgaria is 5 Levs for delivery in courier’s office and 10 Levs for delivery to address. For international delivery the price is 20 Levs per item.
2.7 After you make an order on our website, we consider that there is a contract between the Client and “EURO PID” Ltd. about the purchase of the chosen items.

3. Protection of personal data
3.1 By registering on our website CleanSuppsOnline.com the client must provide some personal data, that are needed to fulfill his order
3.2 The personal data the client should provide on CleanSuppsOnline.com is: Name, City, Address, Phone number and email address.
3.3 “EURO PID” Ltd. does not collect personal data that is protected by the way. The company is responsible that the provided data will not be published or provided to third parties. “EURO PID” Ltd. guarantees that the personal data of the clients will not be used for abuse or sending of unwanted email messages .
3.4 The customers are not obligated to provide their personal data on the website CleanSuppsOnline.com but in that case is not possible to make an order on the website.

4. Cancelation and return of order.
1. Each client of CleanSuppsOnline.com has the right to cancel an order on the following cases:
The order is not sent yet.
Wrong value of “Payment on Delivery”
If the order contains something different than what was ordered.
If the client receives expired products.

4.2 The client does not have the right the cancel an order:
If the client has made a mistake with the ordered products.
If the client is not satisfied with the expected effects of the product.
4.3 The client may return an already received order only if all the products are unopened and in the original packaging.
4.4 If the return is by sellers fault, all the return delivery cost is covered by CleanSuppsOnline.com
4.5 If the return is by clients fault and it is confirmed by the seller, all the return delivery cost is covered by the client.
4.6. To cancel an order you can contact us as soon as possible on our email, contact form or by phone.
4.7 Cancelation of order and return of a product can be done up to 1 month after the delivery of products.

5. Return policy
Please see points 4.1 up to 4.7

6. Replacement policy
Please see points 4.1 up to 4.7
7. Inability of the seller to deliver the order.
7.1 If CleanSuppsOnline.com is unable to fulfill the order your request will be filed and we will contact you again once the desired item is in stock again.
7.2 CleanSuppsOnline.com is not responsible of out of stock products

8. Responsibility of misuse
8.1 All the products on CleanSuppsOnline.com are not medicines and should not be used like such. The website and its owners are not responsible if the products are used as medicines.
8.2 CleanSuppsOnline.com is not responsible of any physical or mental damage that may be result of the usage of any products sold on the website. Before you use any of the products you should consult your doctor.
8.3 Pregnant women, breastfeeding women or children under 18 years old should consult a doctor before usage of any of the products sold on the website. CleanSuppsOnline.com is not responsible of any physical or mental damage that may be result of the usage of any products sold on the website.
8.4 If you take any other medicine you should consult your doctor before taking any of the products sold on the website. CleanSuppsOnline.com is not responsible of any physical or mental damage that may be result of the usage of any products sold on the website.
8.5 The information on CleanSuppsOnline.com should be used for information purposes only and should not be used as a guide how to take any of the products sold on the website. Use any of the products on your own responsibility.
9. The website and its owners are not responsible for any mistakes of inaccuracies in the information published on CleanSuppsOnline.com

10. Change of “Terms and Conditions”

10.1 CleanSuppsOnline.com has the right to change the above Terms and Conditions without informing the customers about the changes in advance.
11. Legal address and contact:
CleanSuppsOnline.com is owned by “EURO PID” Ltd. with address: jk. Diana-bat , bl. 9. and email: [email protected]